The tech support individual I spoke with said that she had had a similar (or the same) issue on her personal iPad and that she had to adjust some non-obvious Adobe/Flash settings in order to use DirecTV's web player. Learn more about restarting your DIRECTV receiver. After the new install, with browser reboot, the same issue is occurring If refreshing service doesn’t fix the issue, try restarting your receiver by pressing the red reset button on the side. After one complete installation and a reboot, DirecTV prompted me to install the web player again (which I did, after removing the initial install) I have installed DirecTV's web player twice now, and restarted my computer a couple of times The same error is happening on two browsers, Chrome and Safari Restart your video player." (Meaning no error code given.) It looks like you have done quite a bit of our troubleshooting already as well. The error I get from DirecTV is nothing specific, just "Sorry, we've run into a problem. We understand this can be frustrating, especially when you have successfully been watching DIRECTV on your computer for months. My Flash Player is up to date, version 18,0,0,203 I have a MacBook Pro Retina running Yosemite 10.10.3 They suggested that it may be a Flash issue. The error message I keep getting is, 'Sorry we ran into a problem, restart video player'. Get help with your DIRECTV Gemini Air or remote. Learn how to fix DIRECTV audio, video and audiovisual issues. I called DirecTV for tech support and they were unable to identify any issues on their end or on my computer. Learn how to fix DIRECTV audio, video and audiovisual issues. 9910.I am having issues using DirecTV's online video player streaming service. To access your U-verse Account Manager, go to Ch. If you see a message that says you aren't subscribed to a channel, you can subscribe to it using the U-verse TV Account Manager on screen tool. If you see the message The recording conflict could not be cleared, try canceling one or more recordings, or turning off one or more receivers. The recording conflict could not be cleared If you see a curved gray arrow next to the title, you can restart it. I can watch 4 simultaneous HD youtube videos at full screen without any glitches. The resolution is low quality, it freezes and repeats over and over, is slow to start. This will temporarily disrupt internet, TV, and Voice service. Here’s how to restart a program that’s already on: Find the show in the Guide. This Directv player that I initiate from the browser via the directv guide is horrible. If that doesn't solve the problem, unplug your Wi-Fi gateway and wait two minutes, then plug it back in and restart. Try unplugging your receiver and waiting two minutes, plugging it back in, and then restarting. If these screens display, your system is having trouble communicating. If you already have an account on the AT&T Community Forums you can use the same account to sign into the new DIRECTV forum as well, and you can switch between AT&T and DIRECTV forums quickly and easily by using the links on the home page. Do that, clear the cache, restart the system and try playing the video. If you’re currently facing DirecTV unable to start network services 818, you need to follow the possible solutions outlined in this write-up. Your device must be well connected in other to work properly. Hopefully, this write-up will help you figure it out. Red X, Client Initialization Error, or Diagnostic Info Screen displayed Frequently asked questions My DirecTV says no service. This screen should display for several seconds, followed by a blank screen displayed for several minutes as the process continues. If you see three dots on your screen, it means your system is connecting. This product manual provides overview information of the DIRECTV STREAM device and remote control and addresses specific functions of the devices. Unplug your receiver and wait five minutes, plug it back in, and then restart. If the lights on your U-verse receiver are blinking and no TV picture is displayed, your receiver is having trouble coming online. If you're seeing the icon for more than an hour, unplug the receiver and wait five minutes, plug it back in, and then restart.īlinking lights on the receiver with no TV picture Most downloads finish in less than an hour. i am trying to watch a tv show online and I keep getting an error message to restart video player. If you see the gear or cog icon on your screen, it means that software is downloading to your system.
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